Good cleaning practices are fundamental in hospitality. Customers value hygiene, as it is something that brings comfort, confidence and well-being. Especially after the pandemic, which has left us with stricter habits and most continue to follow them, to a greater or lesser degree, outside the home. So, if you want to increase the positive ratings of your accommodation, start with good cleaning and disinfection practices!
How cleaning and disinfection should be in hotels
But executing the cleaning properly goes beyond using the right products and with the right technique. These are the aspects that should not be missing in your business.
Must not interfere with the guest experience
Choose the right time. The most frequent is usually at noon, since it is when the guests who finish their stay have left and the new ones have not yet arrived. But what about those who stay? They are also less likely to be in the rooms, because they will be discovering the surroundings or eating.
However, it all depends on the activities of the hotel. If at a certain time there are certain activities (such as a guided tour) in which you know that everyone is going to participate, the ideal is to do the cleaning at that time.
Key points to clean and disinfect
In hotels and tourist establishments, it must always be cleaned:
- Carpet and upholstery.
- Cleaning of the restaurant, breakfast area, bars, kitchenette, etc., paying attention to the surfaces.
- Hot water treatments, since high temperatures eliminate most microorganisms.
- Maintenance of showers, sauna, towels, air fresheners and the like.
- Garden care: pruning, avoiding pests, insects, etc.
- Cleaning and disinfection of water tanks.
- Cleaning of mattresses.
- Disinfection of toilets.
- Cleaning of rooms.
- Laundry service.
Although it sounds exaggerated, you have to be exhaustive with all these points, since allergens can remain in places like carpets, curtains, etc.
Cleaning of common areas
You have to find out about the type of floor to know the cleaning product you should use. The same is true for doors, looks, furniture, etc.
Cleanliness of the rooms
It is about removing dust from heavy textiles (carpets) using a vacuum cleaner. In the furniture, you can do the same using the appropriate cloths. Disinfectants and anti-scale products will be used for the bathroom. You can’t forget to empty the trash can. Bedding should be washed at temperatures between 40 and 60 ºC.
Depending on the nature of the hotel establishment, there will be more factors to take into account for cleaning, but we hope that these good cleaning practices lay the foundation for your business to satisfy the most demanding customers. Do not hesitate to count on professionals like us for perfect hygiene. Contact us.